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Why Bend Pet Owners Keep Coming Back to Bend Pet Express

You Can Buy Pet Food Anywhere. So Why Do Bend Pet Owners Keep Coming Back to Bend Pet Express?

Bend Pet Express has spent 33 years meeting pet owners’ needs, even as buying pet supplies has never been easier. Customers get help sorting through an overwhelming number of food options, discover something new for their pet, keep everyday essentials stocked with convenient ordering options, and support a business invested in the Bend community.

“You can buy pet food almost anywhere, so we know people come to us for different reasons,” said Stephanie Wright, marketing and community coordinator at Bend Pet Express. “Our job is to give them a reason to choose us, whatever they need.”

Inside Bend Pet Express Eastside Location

When the Pet Food Aisle Leaves You With More Questions

Walk into a pet store today and the number of choices can be overwhelming. Different proteins, ingredients, brands, and feeding philosophies can turn what sounds like a simple purchase into a wall of questions.

Bend Pet Express employees start by learning about the animal instead of immediately reaching for the most popular bag on the shelf.

“Do you have a goal in mind? Do you have a weight management issue? Do you have an allergy you’re working around, or do you just want to ensure your elderly pet thrives?” Wright says.

Wright and another team member are certified professional canine nutritionists who can handle more complex concerns and support employees working directly with customers. The team can also help pet owners sort through options when they’re not sure where to begin.

“We want to be the neighbor you come to when you have a question,” Wright said. “People come back because they trust our advice and know we’ll take the time to understand their pet.”

Man at register at Bend Pet Express

Convenient Pet Food Delivery and Auto-Ship in Bend, Oregon

Of course, plenty of shopping decisions are simpler. Sometimes pet owners do not want to run out of dog food.

Bend Pet Express offers auto-ship options and quick local delivery for customers who prioritize convenience. It gives pet owners another way to shop locally without adding another errand to the week.

Being independently owned also allows the company to make decisions locally. The team can respond to recalls, reconsider products, or make purchasing changes without waiting for direction from a national corporate office.

Love is Love sign at Bend Pet Express

Discover Pet Toys, Treats and Supplies at Bend Pet Express

Online shopping may be convenient, but sometimes you want to pick something up, compare a few options, or wander the aisles until something catches your attention.

The store stocks toys and treats in addition to everyday essentials. During the holidays, shoppers will find sweaters, bow ties, fun shampoos, and plenty of gifts for the dog or cat on their holiday list.

How Bend Pet Express Supports Local Animal Rescues and Shelters

Choosing Bend Pet Express keeps shoppers’ dollars closer to home. The store works with local vendors and supports Central Oregon nonprofits and rescue organizations.

Bend Pet Express signage at the westside location

Customers can round up their purchases or donate directly to the Bend Pets Fund, which currently supports about 14 nonprofits. Contributions are divided among participating organizations each quarter.

Eligible pet food returns and donations are shared with local rescues, shelters, and organizations on a rotating basis. Bend Pet Express also offers adoption packages with food and treats to help new dog owners get started, along with a local resource for questions during those first few weeks together.

Supporting the community does not mean Bend Pet Express views every chain, franchise, or feed store as competition. The team believes there is room for many pet retailers in Bend and appreciates each customer who chooses to spend their money locally.

store shelves at Bend Pet Express

“We want people to have good feelings when they think about us,” Wright said. “We want you to know you have someone here who is going to connect with you.” Thirty-three years after opening, Bend Pet Express is still a place where the people behind the counter might remember your pet’s name before they remember yours.

Learn more about Bend Pet Express, or for locations, hours and online shopping, visit bendpetexpress.com. 

Holiday Gift Faire

The Central Oregon Locavore Holiday Gift Faire celebrates and highlights Central Oregon’s finest artists, artisans, and makers – showcasing the region’s very best. Explore merry tables laden with unique gifts and treasures. Perfect for spreading holiday cheer, no matter what you celebrate, while supporting our vibrant local community. Discover the magic of handmade and locally sourced creations that make this season truly special.

The hours for Friday and Saturday will run as follows: 
*Friday, 12/11: 4 pm – 7:30
*Saturday, 12/12: VIP hour will be 8 – 9 am, and GA hours will run from 9 am – 3 pm.

Purchase your tickets for the Faire here(opens in new tab)!

Oregon Wine & Cheese Pairing Experience

Join us for an enjoyable evening to celebrate Oregon cheese month featuring a guided wine and cheese pairing flight. This event is designed for anyone interested in learning how different wines and cheeses complement each other. Each cheese was hand selected by our team to highlight the best local Oregon cheeses and to feature the wide variety of cheeses produced in Oregon.

Guests will sample a flight of four curated wines, each paired with a curated cheese chosen to highlight the best in both. Along the way, a wine professional will share insights into pairing principles and the stories behind the selections. Tickets(opens in new tab) include your flight, cheeses, gratuity and a $35 wine credit to use towards a two bottle purchase at the event.

The Deep Exhale

The Deep Exhale is a guided wellness experience designed to help participants slow down, regulate their nervous systems, and reconnect with themselves in a meaningful way.

Held in an ancient cave, this grounding experience invites you to slow down, let go of tension, and deeply exhale. For more information click here.

From Garden to Table: 5 Expert Tips for Growing Fresh Veggies

Imagine plump, vine-ripened tomatoes sun-kissed to sweet perfection. Sugar snap peas and yellow corn picked fresh from your garden. Sounds great—until your shovel grinds against rock balls smothered in chalky dirt. Luckily, there is a better way. With a raised bed garden, you can build the perfect environment for all the vegetables you crave without fighting the softball-sized lava rock common to our high desert. Central Oregon is surprisingly excellent for growing many fresh veggies such as corn, potatoes, garlic, onion, and lettuce.

“All of your brassicas (cabbage, cauliflower, broccoli) do really well here,” says Ben Marsh, CEO of Around the Bend Farms, a local nonprofit dedicated to helping people grow and access fresh food.

Marsh, a biology teacher by trade, left teaching in California and moved to Bend in part to help communities grow more of their own food. Around the Bend Farms makes custom raised gardens for individuals and families. They can even manage the garden for busy homeowners who love the idea of a garden but lack the time or knowledge to make it happen. The nonprofit helps with irrigation installation and maintenance, and donates excess produce to local charities.

“If you create the conditions optimal for growth, it’ll happen,” Marsh says. Raised beds do not need a lot of space, and there’s something wonderful about connecting with nature and harvesting what you grow.

Try these five expert recommendations for producing a Central Oregon bounty big enough to share:

Raised garden beds in Central Oregon
Photo courtesy of Around The Bend Farms

1. Begin With a Proper Container

Any number of materials can be used for a raised bed. Though plastic isn’t preferable because it can leach out microplastics over time. Containers can be DIY’d with livestock troughs, pots, and other materials, or purchased online.

Around the Bend Farms typically uses a wooden frame and corrugated siding. The metal helps keep roots warmer for better starts. Whatever material you choose, Marsh recommends making sure it has ample drainage. Soil kept too wet causes root rot and fungal growth.

2. Use Nutrient-Rich Soil

A great compost is like magic, promoting healthier, stronger plants. Around the Bend Farms uses compost from Landsystems Nursery, but local gardeners can also buy nutrient-dense compost directly from the Deschutes County landfill.

3. Keep Water Consistent

Install a drip system or set a regular watering schedule to prevent plants from stressing or drying out in the arid Central Oregon climate. According to Marsh, it is difficult to overwater seedlings if your raised bed has plenty of drainage.

Fresh produce from Around the Bend Farms
Photo courtesy of Around The Bend Farms

4. Protect Your Veggie Babies

Lots of high desert critters feed on tasty new growth. Marsh admitted his first garden in Central Oregon sat wide open in his front yard and quickly became an all-you-can-eat salad bar for the local deer.

  • For Varmints & Deer: In open areas, fencing or netting your raised beds is the best protection.

  • For Insects: Use neem oil and a row cover—a light-mesh fabric that lets sunlight through but blocks flying insects from hatching offspring on new plants.

  • Companion Planting: Planting basil and marigolds repels insects because the plants emit a scent that bugs find repulsive, similar to how citronella works for mosquitoes.

  • For Frost: When a late spring or early fall frost threatens, a light plastic covering can offer valuable protection, provided it is kept off the foliage.

5. Learn From Local Experts

Central Oregon is full of microclimates. Some spots are sunny, hot, and perfect for tomatoes; others are not. Seed company representatives can share all the secrets to growing in our region.

“We rely on them,” Marsh says. Ask them, and they will tell you how to grow the seed, the best types of seed for our specific climate, and how to navigate particular soil types.

At the end of the day, whether you have a green thumb or you’re green behind the ears, there is always a learning curve in gardening. Marsh suggests building connections with local farmers, seed growers, and fellow gardeners. You’ll always learn the most from those who have been there and grown that.


CEO Ben Marsh of Around the Bend Farms
Ben Marsh of Around the Bend Farms. Photo courtesy of Around The Bend Farms

About Around the Bend Farms

The USDA reports that approximately 54 million Americans live in low-income communities with little access to supermarkets or farms. Lack of food access is most prominent in rural areas, and grants to help are dwindling. “If a community wants fresh food, it’s the community that needs to do it,” Marsh said. Around the Bend Farms took a communitarian approach and asked: What if urban communities grow food and share with those who have less? The vision led to building raised gardens locally, helping those who didn’t have time or expertise to maintain the gardens, and then making connections to share the harvest.

Now the nonprofit operates two small farms in Central Oregon that grow food primarily for the Madras and Warm Springs communities. In Bend, locally grown produce from gardens is harvested and donated to the Family Kitchen. Around the Bend offers a CSA, starts for gardens and can consult on building or maintaining raised gardens.

More garden and home inspiration here.

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